News

Following the latest from the FCA, Mark Standish gives his view on how regulatory changes to motor finance can be seen as a catalyst for positive change to "create a good customer outcome and a good dealer outcome at the same time"...

Marketing may have changed over the past decade, but its objective remains the same: getting the biggest bang for your buck. However, an increasingly multi-layered approach has added levels of complexity. Debbie Kirlew explains...

Considering the headwinds blown by political, economic and consumer uncertainty, the new and used car markets were tossed around in 2019, but remained remarkably resilient. Curtis Hutchinson explores 2019 and ways to improve for 2020...

As 2019 draws to a close, Mark Standish reflects that it has been a busy and, for many, challenging year in the car retailing and financing sector. It seems apt with Christmas looming on the horizon that, to paraphrase a well-known quote from Charles Dickens’ Christmas Carol; motor retailing need to; “live in the Past, the Present, and the Future”...

2019 has been an increasingly challenging year for many in motor retailing. Deputy CEO, Karl Werner, reviews 2019 and starts to look toward 2020.

The Ultra Low Emission Zone came into force in central London in April 2019. Its introduction served as high profile confirmation of the UK Government’s aim to transition to zero emission road transport by 2040. So what does this mean for car buyers?

Identity fraud is on the rise across the UK with CIFA, the national fraud prevention service, reporting a record number of cases in 2018. For Fraud Awareness Week, we wanted to share some top tips to help you avoid scammers and fraudsters.

Values in the used car market have been on a roller coaster ride since last year, but what caused the volatility? Our industry expert, Curtis Hutchinson explains...

Social media represents a vital marketing platform for most businesses and its appeal for small and medium sized dealers, often operating on a local geographic basis can be particularly beneficial. Here are some top tips from an industry expert!

Back in March this year, the FCA Final Findings report that followed their motor finance review made an important observation; they expected lenders to have better oversight of the dealers offering their finance with lenders taking reasonable steps to ensure any persons acting on their behalf comply with CONC. Another area of the FCA’s report focused on the need for lenders to look at customer affordability when considering a finance application, rather than just creditworthiness.

CEO, Mark Standish, discusses the FCA's consultation on motor finance that was published on October 15, focusing on discretionary commission models and what it means for our industry.

Automotive retailers operate a swathe of third-party software from the DMS to online finance calculators, after sales systems, part-exchange evaluation systems and CRM programmes. Service advisers and sales executives often have several windows open simultaneously with many providers now integrating with each other to share information and reduce double entry. Learn about keeping your data and accounts safe online...