Automotive retailers operate a swathe of third-party software from the DMS to online finance calculators, after sales systems, part-exchange evaluation systems and CRM programmes. Service advisers and sales executives often have several windows open simultaneously with many providers now integrating with each other to share information and reduce double entry. Learn about keeping your data and accounts safe online...

This is the second in our series designed to help motor dealers to understand the Financial Conduct Authority’s (FCA) motor finance review findings, which will not only shape the future landscape for dealer finance, but also and very importantly may require dealers to make changes to the way they work now.

By the end of 2019, the FCA will be extending the Senior Managers & Certification Regime (SM&CR) to almost all regulated firms, including motor dealers. In a nutshell, SM&CR embodies the principles of good conduct and promotes a culture where ‘doing the right thing’ for customers is at its very heart. So, are you ready for SM&CR and the additional responsibility it will place on you?

Your latest issue of Drive Magazine is here! This month, CEO Mark Standish discusses our changing industry and the importance of collaboration between dealers and lenders. We also have features on emerging trends in 2019 and an interview with bike dealer, Thunder Road...

At this time of year, dealers will no doubt have their eye on the used car market as part-exchange vehicles flood the forecourts and auctions. With the franchised sector chasing a declining new car market, the competition to boost used car business will be intense. However, there’s one element of the car-buying sector which is often overlooked. If tackled with the right offer and an insight into their needs and concerns, it could reap awards for both new and used car sales operators.