Introducing our Senior Leadership team

With years of experience under their belts and a wealth of knowledge behind them, meet the Senior Leadership Team behind MotoNovo.

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MotoNovo announces all-new Senior Leadership Team

Building on a highly successful 2021, MotoNovo announces an all-new Senior Leadership Team. Hear more from Managing Director, Karl Werner.

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The new business rules - great customer outcomes as a differentiator matters

Achieving market-leading recognition by the Institute of Customer Service, Managing Director, Karl Werner, calls for the dealer community to explore better ways of working to enhance the customer journey. 

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D&I must make a meaningful difference

Managing Director, Karl Werner, reflects on how the development of Diversity & Inclusion is making a positive impact on the industry, and how MotoNovo is building on this. 

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The Consumer Rights Act as a sales tool

Hear from Head of Motor Major Accounts, Debbie McKay, on how the Consumer Rights Act could be a useful sales tool for dealerships. 

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FCA's forthcoming Consumer Duty

With the FCA set to introduce a new Consumer Duty later this year, hear from Managing Director, Karl Werner, on what this means for the industry.

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2022 outlook

As we welcome in a new year, Managing Director, Karl Werner, is setting out his predictions for the year ahead.

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How transparency can boost customer trust

With the call for greater transparency for consumers in car buying and financing increasing over the past few years, what impact can it have on business and profitability? Find out from Managing Director, Karl Werner. 

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The Extra Mile Awards winner's circle - part 2

Read the latest top tips from round two of our Extra Mile Award winners.

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2021 in review

With 2022 on the horizon, Managing Director, Karl Werner, reflects on what a year 2021 has been. 

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The Extra Mile Awards winner's circle - part 1

Hear top tips from our latest Extra Mile Award winners on making your customers feel safe, which MotoNovo products are proving to be hot favourites and how to get started with supporting charities

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Stocking trends to the year end

Hear from Head of Motor Major Accounts, Debbie McKay as she takes a look at what the tail end of 2021 could hold.

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