The past few weeks have been certainly been one to remember. We’ve been recognised industry wide, taking home a number of award wins! This success is a huge credit to all the hard work our teams do to support each other, our customers and dealers, staying true to our Triple Win principle.

Supporting our customers and dealer partners through changing lockdown restrictions and FCA updates, all while innovating new products and initiatives, we’re proud to be recognised and celebrated for another year running.  

Here’s a snapshot of a few of the awards we’ve won:

  • Independent Finance Provider of the Year at the Motor Finance Europe Awards, celebrating excellence and innovation in the European motor finance industry.
  • Best Covid-19 Initiative and Silver Award for Most Improved Complaint Handling at the UK complaint Handling Awards, recognised for our efforts supporting our customers through the pandemic.
  • Finance Provider of the Year at the Motor Trader Independent Dealer Awards for launching innovating services and cutting-edge products, helping independent dealers and improve processes and efficiencies.
  • Best Independent Lender (Bank Owned) at the Car Finance Awards for delivering financial performance excellence, exceeding industry standards and showcasing a market-leading offering for consumers and dealers.   
  • Finance Provider of the Year at the Motor Trader Industry Awards for demonstrating excellence in the field, delivering exceptional customer service and innovation.
  • European Auto Finance Community Best in Class at the Asset Finance Connect Awards, recognised as a market leader for our innovative and strategic approach while delivering the best customer service.
  • Excellence in Training at the CCS Awards
  • The individual Agent of the Year award went to Sam Hanson at the CCS Awards
  • Highly Commended Finance Provider of the Year (Prime)Car Dealer Power Awards 2021 - based on dealer feedback.

Not only have we been recognised as a business, but individually too. Six of our hugely talented colleagues were shortlisted at the Women in Credit Awards. Unlike any other awards, these celebrate and champion the work of incredible female leaders, empowering and supporting achievements across the finance industry.

Doing MotoNovo proud, the shortlisted candidates were:

  • Victoria Loosmore - Team Player of the Year
  • Claire Fussey – Team Leader of the Year
  • Amy Dicomidis - Transformation of the Year
  • Courtney Putland - Innovator of the Year
  • Laura Griffin – Outstanding Returner
  • Debbie McKay - Colleague of the Year 

Debbie McKay, Head of Motor Major Accounts and Claire Fussey, SME & Commercial Sales Manager were recognised as winners in the Colleague of the Year and Team Leader of the Year categories. An incredible achievement for both and all of the candidates as they play an essential role in inspiring future female leaders.

All of these successes underline  our commitment to innovation, service, digitisation, diversity and growth. We’ll continue providing the best service for our customers and dealer partners long into the future.

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