Engineering a self-service solution in car finance
Intelligent Environments and Equiniti Pancredit were joint winners of the Best Use of Technology Award, at the Car Finance Awards in June. Together, they created and developed a digital omni-channel, self-service customer solution for MotoNovo Finance.
The solution delivered an enhanced customer experience, offering flexibility and an updated approach to managing personal accounts - similar to that provided across the financial services industry. In short, it delivered what customers want and increasingly expect; convenience.