An unprecedented year for dealer and customer support

On March 23rd last year, the Prime Minister announced the UK's first lockdown and it came into force three days later.

Over the last year, we're proud to have stood side-by-side with our dealers and customers, supporting them against what we all know have been unprecedented circumstances;

• 54,695 customers have been helped with tailored payment deferrals
• Over 2,000 dealers have been supported with financial assistance with stock funding plans, no fee click & reserve tools 

Some of this support remains in place as we work with dealers and customers alike.

As CEO Mark Standish reflects, these highlights were only part of our COVID support programme, noting;

“Financial support to our dealers and customers has been critical for many, but I am also proud of the way our entire team stepped up our proactive communication and innovation activities. Signposting dealers to the continually updated support options made across the UK, developing online tools and guidance to help many make a rapid transition to online retailing are just some of the steps we have made. At the same time, we helped over two thousand dealers transition to meet the new FCA rules successfully with our ground-breaking MotoRate risk-based pricing model.”

“Throughout the last year, our dealers and customers have seen the value of collaborating with a fully committed partner. It is something they will see more of as we start on the road to recovery when showroom doors open in a few short weeks.”

Visit our dealer support hub here.

Press release issued by MotoNovo Finance, March 2021