Offer your customers the ease and convenience of an online finance application journey.
Self-Serve allows you to send a quote and online finance application directly to customers for them to complete in their own time and from the comfort of their home.
Benefits for your customers:
- Increases the availability and accessibility of the finance application
- Gives customers instant communication of the finance decision
- Improves the customer journey and experience
Benefits for your dealership:
- Helps to offer more finance journeys for your customers
- Has potential to improve your finance penetration
- Enhances your offering against online brokers and direct lenders
Digital tools such as Quote & Propose and Self-Serve mean we’re able to provide a really compelling and compliant digital consumer journey, in a world where customers want ease and transparency.
How does it work?
- The customer enquires about a vehicle
- The dealer generates a finance quote and sends a link to the online finance application
- The customer can review quotes (change term, deposit and self-assessed credit score) and apply for finance
- If accepted, the customer receives a link to click, read, and sign their contracts
- Like the showroom journey, the dealer will receive a copy of the agreement and notified when the finance is paid out
- The dealer checks and certifies the driving license upon collection/delivery