Customer Journey Award
A business that delivers an excellent customer journey both online and in their showroom and creates a strong customer engagement from enquiry through to aftercare.
Customers are at the heart of what we do, and that’s true for our businesses too. In this category, we’re looking at businesses who provide an outstanding customer service in an innovative and unique way. Those that exceptionally deliver Consumer Duty principles and truly embody ‘creating good customer outcomes’.
Community Impact Award
A business that makes a difference in the community they’re a part of.
Celebrating our businesses who positively impact the broader community in which they operate. We're looking for businesses that make a difference through activities such as good cause support, supporting education and embracing apprenticeships.
Diversity, Equity & Inclusion Award
A business that promotes the representation of different groups of individuals.
Diveristy, Equity and Inclusion (DE&I) is about creating an inclusive environment where everyone matters, has the ability to thrive and embrace being themselves. We're recognising businesses who are committed to this ethos and are actively trying to make a difference within in the motor industry.
Sustainability Award
A business that demonstrates strong environmental credentials.
A forward-thinking business who considers the future for both customers, employees and the motor industry. They should embrace sustainability and have gone as far as introducing a service, product or process with an environmental and/or social mobility responsibility at its core.
Innovation Award
A business that takes a different positive approach to the market.
Celebrating those who've been bold in driving business growth, trying different ideas and techniques whilst keeping customers at the core of their service.
Dealer Partner of the Year Award
A dealer who has embraced and evidenced alignment with our values.
We work with trusted dealer partners around the UK and have a careful selection process to ensure we're working with the best of the best. This award recognises those who embrace our products, launches and initiatives to drive performance and improve the customer journey.
Broker Partner of the Year Award
A broker who evidences that they have the customer at the heart of their operation.
Shining a spotlight on brokers who provide an excellent customer journey from online to in-store, aligns with Consumer Duty principles and embraces treating customers fairly.
Judge's choice
The Extra Mile Winner
This award will be judged based on entries to the above categories.
Dealer's choice
Account Manager of the Year
Our dealer partners have the chance to nominate their Account Manager for the Account Manager of the Year award! Whether it's keeping dealers updated with regulatory updates, introducing our newest products or being a friendly face to rely on, were celebrating the best of the best.
Get involved
We’re giving our dealers the chance to get involved with the nomination process for the Account Manager of the Year award!
Whether it’s going the extra mile in supporting regulatory change, introducing new digital tools or helping increase business growth, if you’re a MotoNovo dealer and feel like your AM deserves recognition, nominate them today.
