News

MotoNovo announces all-new Senior Leadership Team

Building on a highly successful 2021, MotoNovo announces an all-new Senior Leadership Team. Hear more from Managing Director, Karl Werner.

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The new business rules - great customer outcomes as a differentiator matters

Achieving market-leading recognition by the Institute of Customer Service, Managing Director, Karl Werner, calls for the dealer community to explore better ways of working to enhance the customer journey. 

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D&I must make a meaningful difference

Managing Director, Karl Werner, reflects on how the development of Diversity & Inclusion is making a positive impact on the industry, and how MotoNovo is building on this. 

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The Consumer Rights Act as a sales tool

Hear from Head of Motor Major Accounts, Debbie McKay, on how the Consumer Rights Act could be a useful sales tool for dealerships. 

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FCA's forthcoming Consumer Duty

With the FCA set to introduce a new Consumer Duty later this year, hear from Managing Director, Karl Werner, on what this means for the industry.

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How transparency can boost customer trust

With the call for greater transparency for consumers in car buying and financing increasing over the past few years, what impact can it have on business and profitability? Find out from Managing Director, Karl Werner. 

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