Identity fraud is on the rise across the UK with CIFA, the national fraud prevention service, reporting a record number of cases in 2018. For Fraud Awareness Week, we wanted to share some top tips to help you avoid scammers and fraudsters.
Social media represents a vital marketing platform for most businesses and its appeal for small and medium sized dealers, often operating on a local geographic basis can be particularly beneficial. Here are some top tips from an industry expert!
Taking a look at affordability and lender oversight
Back in March this year, the FCA Final Findings report that followed their motor finance review made an important observation; they expected lenders to have better oversight of the dealers offering their finance with lenders taking reasonable steps to ensure any persons acting on their behalf comply with CONC. Another area of the FCA’s report focused on the need for lenders to look at customer affordability when considering a finance application, rather than just creditworthiness.
Automotive retailers operate a swathe of third-party software from the DMS to online finance calculators, after sales systems, part-exchange evaluation systems and CRM programmes. Service advisers and sales executives often have several windows open simultaneously with many providers now integrating with each other to share information and reduce double entry. Learn about keeping your data and accounts safe online...